What time is the show? 6:30pm.
Where can I park? Parking is free for ticketed guests at EagleBank Arena.
Can I take the METRO to get to EagleBank Arena? The closest Metro station to EagleBank Arena is the Vienna station, the last stop on the Orange line in Virginia. Metro bus and the Fairfax CUE bus system both stop at the George Mason University campus. However, we encourage you to check with Metro and CUE bus for their schedules as many events end past the time these transportation systems run buses.
At what age is a child required to have a ticket to attend an event? Children two years and older require a ticket, even if the child is able to sit on the lap of a parent or guardian. We strongly recommend having a seat for a child old enough to occupy a seat to ensure that patrons sitting next to you and in front of you are able to enjoy the event without disruption.
What hotels are located nearby? Plenty. Check them out here.
Where is the box office located? The box office is located at the West entrance of the building.
What different kinds of payments are accepted at the EagleBank Arena box office when purchasing tickets? Cash, VISA, MasterCard, Discover and American Express. No checks.
Can I return my tickets after initial purchase? Ticketmaster offers a 3-day return policy. Check it out here.
What items are prohibited from being brought into the arena for an event? Everyone must pass through a security checkpoint before entering the arena. You may be subject to a physical search prior to entry, as there are a variety of items which are not allowed inside the arena. Prohibited items include, but are not limited to: backpacks, luggage, bags larger than a women’s purse, still cameras, video cameras, laser pointers, food and drink, and hard containers of any kind. If you have any questions about bringing an item into the building, please call in advance. We do not have a coat check area to hold items during the show. All prohibited items must be returned to your vehicle or left outside. EagleBank Arena cannot be held responsible for items left outside the arena.
What is your cancellation policy for inclement weather? Performances will go on as scheduled unless extreme weather conditions prohibit the show from taking place. Information concerning inclement weather will be posted on the website. If a show is cancelled, refunds may be obtained through the point of purchase. Tickets purchased through an outlet or at the box office must be returned to those locations in order to receive a refund. A credit will automatically be issued to the cardholder for tickets purchased online or via phone through Ticketmaster.
How can interested nonprofit organizations apply for grant consideration? Thank you for your interest in VetsAid and for seeking a grant from our organization for your work supporting veterans and military families. To apply, you must meet the following eligibility criteria: 1. represent a nonprofit organization recognized by the IRS as a 501c3 tax-exempt organization (individuals are not eligible), 2. your organization must have been incorporated for more than 2 years as of Sep 10, 2017, 3. your organization remains in good standing with the IRS, 4. your average annual revenue for the last two years has been less than $150,000 and 5. you are seeking funds for a program or service that directly supports veterans, service members and/or their families. As a reminder, we're focused on supporting wounded, ill and injured veterans and families of the fallen through suicide prevention, service animals, family programs, scholarships and workforce development leading to employment. Please click here to apply. Applications must be received by September 10, 2017 for consideration.